About Facilities Services

Our customer service center

The Facilities Services Customer Service Center provides a central point of contact for the campus community.

Questions and requests regarding any of the services provided by Facilities Services can be addressed by calling or emailing us.

In cooperation with the UAF Fire and Police Emergency Dispatch Center, we provide 24-hour customer service, 365 days a year.

Contact Customer Service Center

Monday - Friday: 8:00 a.m.-5:00 p.m.

Phone: 907-474-7000 or 1-877-474-7010
Fax: 907-474-5656
Email: UAF-fsdispatch@alaska.edu

Online Work Request (EWORF)

In Person: Physical Plant Building

For after-hours emergency maintenance requests, please call 474-7000.

This number will be answered 24/7/365.  Outside of business hours this forwards to UAF Police Dispatch.

Divisions and shops within our department

Facilities Services is composed of multiple divisions. The divisions include: Business Operations, Contracting Office, Design and Construction, Space Planning and Leasing, Maintenance & Operations, and Utilities. These units provide support to the University of Alaska Fairbanks and the extended campuses located in Bethel, Nome, Kotzebue, Dillingham, Ft. Yukon, Tok, Nenana, McGrath, Delta, and Unalaska. In addition UAF has research facilities located in Kodiak, Palmer, Juneau and Seward.

Mission statement: To promote academic excellence in education and research as we build, maintain and enhance UAF's infrastructure. 

Contact

Kellie Fritze
Associate Vice Chancellor for Facilities (AVCF)

Email:
kfritze@alaska.edu
Phone:
907-474-6005
Fax: 907-474-5656

Physical Address: 
803 Alumni Drive
Fairbanks, Alaska 99775

Business Operations provides budget, accounting and human resources services for Facilities Services (FS) in addition to other business functions in support of the university community.

The Division of Business Operations includes:

Contact

Karen Mallette
Executive Officer

Phone:
 907-474-7896
Fax: 907-474-1868

Mailing Address: 
PO Box 757380
Fairbanks, Alaska 99775-7380

Physical Address: 
803 Alumni Drive
Fairbanks, Alaska 99775

The Contracting Office provides general support to Facilities Services in all areas related to the procurement life cycle, including construction, leasing, goods and services, central receiving, property management and staff training.

The Contracting Office includes:

Property and Central Receiving
North Campus Management

Contact

Kara Axx
Contracting Officer and North Campus Manager

Phone: 907-474-2648
Fax: 907-474-7554

Mailing Address:
PO Box 758160
Fairbanks, AK 99775-8160

Physical Address:
1850 Tanana Loop
Fairbanks, AK 99775

The Mission of Design and Construction is to define, plan, and develop the infrastructure, land, and facilities to meet the needs of the university and the community, and to provide engineering support for the maintenance, operations, design, and construction divisions of Facilities Services. The functional units within Design and Construction are Project Management, Facilities Engineering and AutoCad Support.

Contact

Cameron Wohlford
Director of Design and Construction

Phone:
907-474-5299
Fax: 907-474-7554

Mailing Address: 
PO Box 758160
Fairbanks, Alaska 99775-8160

Physical Address: 
1850 Tanana Loop
Fairbanks, Alaska 99775

Space planning and leasing supports Facilities Services in all areas related to requests for on and off campus space.

Space Planning and Leasing includes:

Space Requests
Leasing Requests

Contact

Brittany Van Eck
Space Planning and Leasing Manager

Phone: 907-474-5903
Fax: 907-474-5656

Mailing Address:
PO Box 757380
Fairbanks, AK 99775-8160

Physical Address:
803 Alumni Drive
Fairbanks, AK 99775

The Maintenance Division has the responsibility of maintaining the integrity and appearance of all buildings, equipment, and infrastructure for the Fairbanks campus, as well as remote campuses around the state. UAF Facilities Services Maintenance Division cares for approximately 257 buildings with close to four million square feet, which is 55% of the total square footage of the entire University statewide system. The average age of the UAF buildings are 28.9 years.

The Maintenance and Operations Division is comprised of various shops:

Contact

Nathan Platt
Director Maintenance and Operations

Phone:
 907-474-7000
Fax: 907-474-5656

Mailing Address: 
PO Box 757380
Fairbanks, Alaska 99775-7380

Physical Address: 
803 Alumni Drive
Fairbanks, Alaska 99775

 

UAF Facilities Services FY25 Labor Rates Internal Rate
Maintenance (Electrical, Trades, Housing, Dining, 
      Plumbing, Alarms, Insulation, & HVAC)
$97
General Labor $72
Grounds Maintenance $38
Mechanic - Heavy Duty $100
Mechanic - Light Duty $75
Equipment Operator $104
Shuttle Driver $37
*Agency Rate (38.5%)  

The Occupational Safety Officer (OSO) reports to the Director of EHSRM with a dotted line to the Associate Vice Chancellor for Facilities. The charter of the OSO is to maximize available fiscal resources through the reduction of mishaps and workers compensation claims. 

Contact

Thaddeus Williamson
Environmental/Safety Officer
Facilities Services and Environmental Health, Safety and Risk Management

Office phone
: 907-474-5949
Fax: 907-474-6552

Or contact FS Customer Service from 8 a.m.-5 p.m.
Phone: 907-474-7000 or 1-877-474-7010
Fax: 907-474-5656
Email: krhearns@alaska.edu

For after-hours emergency, please call 907-474-7000.

The Utilities Division operates UAF’s combined heat and power plant (CHPP) that provides electric power, steam heat, and district-chilled/low grade heat water to campus. The utilities complex produces all power for the Troth Yeddha’ Campus (approximately 8MW) however has the generating capacity to produce up to 23MW of power.  compressed air, high purity water to various research laboratories, and a 9.6MW backup diesel generator.

Contact

Kurt Knitter
Director

Phone:
907-474-7091 
Fax: 907-474-5478

Mailing Address: 
PO Box 757420
Fairbanks, Alaska 99775-7420

Physical Address: 
802 Alumni Drive
Fairbanks, Alaska 99775