Job Summary

ABR is a well respected environmental research and consulting firm with ~40 employees and offices in Fairbanks and Anchorage, Alaska. Their mission is to provide innovative, cost-effective, and scientifically rigorous solutions to our clients’ environmental needs while taking care of our people, our communities, and the health of our planet. Clients include private industry; federal, state, and municipal governments; and nonprofit groups.

ABR is recognized for promoting sustainable business practices, and we enjoy a progressive and employee-oriented culture that focuses on good corporate citizenship. We are looking for a dynamic individual with strong communication and people skills to lead our company-wide business affairs.

In coordination with the President and senior staff, the Director of Business Administration is responsible for financial and business management and for leadership and coordination in the administrative, accounting, and human resources sectors of our company. This position will assist the President and staff in ensuring that the company operates to maintain fiscal legality, stability, and growth.

Job Duties

• Provide oversight, coordination, and leadership for our staff of administrative and accounting professionals.

• Work with the President and Board of Directors on implementing the strategic goals of the company, including adhering to the triple bottom line and maintaining sustainable business practices.

• Develop and coordinate the preparation of financial statements, financial reports, special analyses, and information reports. 

• Provide oversight of accounting systems, (management information system, time and expense system and payroll system) including accounts payable and accounts receivable, invoicing, tax planning, and financial reporting.

• Provide oversight of business administration, including contracts management, insurance and risk management, and financial aspects of project management.

• Craft, evaluate, negotiate and execute a wide variety of contracts covering a range of transactions; serve as the primary point of contact for contracting matters.

• Work with senior management and project managers to execute human resources (HR) strategy related to recruitment and retention; provide support and guidance to management and staff on HR related matters; keep up to date on and communicate information on best practices, trends, regulatory and legal changes.

• Work with the employees and the Board of Directors to proactively monitor benefits and policies and champion innovative and sustainable business practices that reflect the balance of a triple bottom line philosophy.

• Ensure compliance with local, state, and federal registrations, employment laws and regulations and tax reporting requirements, including multi-state payroll issues. 

• Ensure adequate controls are in place and that substantiating documentation is available to pass independent and governmental audits.

• Represent our business at community and industry-sponsored events.

• Interact with scientific staff to provide project management support through financial and management information analyses, reports, and recommendations.
  
  

Qualifications

• An advanced business degree (CPA, MBA or equivalent) with major course work in finance, accounting, or related field.

• At least 7 years of diverse professional and supervisory experience in finance and business administration. 

• Knowledge of financial, human resources, and tax laws related to operations of a small business.

• Excellent written and oral communication skills. 

• The ability to work well with others and a willingness to help wherever needed. 

• Experience with small businesses, scientific consulting, working with a Board of Directors, and other aspects of corporate governance are desired.

Compensation

Competitive compensation package including full benefits after 3 months of employment.

Closing Date

Open until filled. First review January 2024.

TO APPLY

Please email resume, 3 professional references with phone numbers (prefer previous supervisors), and cover letter to hr@abrinc.com. If you have any questions about the positions, please contact Janet Daley.

SEE FULL JOB DESCRIPTION

 

Job Summary

Our Purpose is to help people enjoy a better life and communities thrive. Corix has been building, operating, and maintaining water, wastewater, electric, gas and sustainable energy utility infrastructure for many years across Canada and the U.S. Our vision is to be the preferred utility delivering co-created solutions our customers want.  Throughout our history, we have helped communities to grow and thrive by implementing safe and efficient infrastructure solutions that meet their unique needs. At Corix our values are safety, integrity, excellence, and connection.

The Corix team has an opportunity for a Information/Operations Technology Specialist in Fairbanks, AK. The IT/OT Specialist provides technical support to the organization’s internal users of computer applications and hardware to enable the technical capabilities of employees. Using an internal ticketing system, this position solves moderate complex IT issues that require a detailed degree of investigation. The IT/OT Specialist collaborates with network services, software and hardware vendors, IT Security and/or application development to restore service and/or identify problems and maintains a troubleshooting tracking log ensuring timely resolution of problems 

Job Duties

• Instigates, analyses and resolves assigned tickets, triages most complex tickets for escalation.
• Diagnoses and troubleshoots both IT and OT hardware and/or software issues by conducting evaluations and testing
• Communicates and collaborates with other departments and vendors during investigation to solve issues and proactively prevent further issues 
• Install, maintain, service and replace informational technology (IT) as corporate infrastructure upgrades and as projects are planned.
• Create new hire/user accounts ensuring appropriate permissions and access to identified applications. 
• Closes user accounts in a timely manner.
• Provides solutions for common issues such as password resets and hardware replacements 
• Resolves first level ticket issues following prescribed scripts and procedures. 
• SEE MORE HERE

Qualifications

Education and Experience

• Associate of Science degree in Computer Science or related field AND 3 years relative experience required
• OR Bachelor of Science degree in Computer Science or related field, no work experience necessary
• A+, Network+, and MOS Certifications (MCP preferred, but not required).
• Sufficient knowledge/experience in MS Office and Crystal Reports to support them.
• Experience supporting controls, networks, infrastructure, and security systems.
• Experience in developing PLC and HMI solutions.
• Experience with controls power distribution layouts, panel layouts, hardware specification
• Sufficient knowledge/experience in Windows Server and .NET Framework operations to assist in user/system management.
• Valid driver’s license and acceptable driving record per company insurance requirements

Preferred

• Competency in the operation and maintenance of:
  • SCADA (preferred but not required)

Knowledge, Skills, and Abilities

• Demonstrated analytical skills 
• Demonstrated ability to solve moderately complex problems 
• Demonstrated diagnostic skills 
• Demonstrated customer service orientation 
• Required competency in the operation and maintenance of:
  • Windows OS 
  • Apple OS to include iPads and iPhones
  • Office 365
  • Android phones
  • Active Directory
  • SCADA (preferred but not required)
• Ability to follow strict confidentiality and security procedures
• Ability to install, configure, troubleshoot and maintain all of the software applications and peripheral equipment used by the company 
• Excellent communication and interpersonal skills; ability to communicate technical information to non-technical users. 
• Excellent written communication and documentation skills
• Demonstrated ability to troubleshoot application and systems issues. 
• Excellent client service skills in a demanding, deadline-driven environment. 
• Strong organizational skills with high attention to detail. 
• Strong analytical and problem resolution abilities with the ability to think clearly under pressure.

Life at Corix

• Paid Time Off and Holidays: We offer 18 days of PTO and 11 paid holidays,
• Health Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, health savings and flexible spending accounts and more.
• 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
• Additional Benefits: Other great benefits include company provided life insurance, parental leave, Employee Assistance Program, discounted pet insurance and discounts on hotels, cars, and more
• Grow at Corix: Certifications/ Licenses reimbursement and more.

People Focused and Inclusive Culture

We attract and develop connected, high performing people of diverse background, ethnicities and experiences, who achieve their goals in alignment with our purpose, vision, and values. Creating an inclusive and respectful work environment where everyone is included and able to do their best work and feel as though they belong.

Corix is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted. 

Management maintains the right to assign or reassign duties and responsibilities at any time.

Corix Group of Companies is an E-Verify participating employer. 

EEOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, pregnancy, childbirth (or related medical condition), or any other characteristic protected by law.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. 

APPLY HERE

Posted 11/22

Job Summary

Our Purpose is to help people enjoy a better life and communities thrive. Corix has been building, operating, and maintaining water, wastewater, electric, gas and sustainable energy utility infrastructure for many years across Canada and the U.S. Our vision is to be the preferred utility delivering co-created solutions our customers want.  Throughout our history, we have helped communities to grow and thrive by implementing safe and efficient infrastructure solutions that meet their unique needs. At Corix our values are safety, integrity, excellence, and connection.

The Corix team has an opportunity for a Customer Experience Specialist in Fairbanks, AK. The Customer Experience Specialist supports Golden Heart Utilities and College Utilities as a first point of contact as we interact with members of the community. Under the general direction of the Manager of Customer Service, Collections, & Billing, this position works within a Customer Experience team to answer and route phone calls, take payments, answer questions on accounts, generate customer communications, and above all, provide exemplary customer service to a diverse customer base and co-workers.

Job Duties

• Handle incoming calls and walk-in customers with billing inquiries, complaints and rate issues.
• Process daily EFT, ACH and other forms of customer payments and reconcile them with accounting and bank records.
• Generate appropriate form letters and written communication, maintain complaint monitoring system.
• Process and monitor property changeover accounts for existing service.
• Schedule and coordinate meter maintenance and other department appointments.
• Process daily cash management procedures to include preparing bank deposits.
• Process NSF/problem receipts and payments. 
• Assist with maintenance of department filing system and scanned database.
• Assist in daily cash management procedures to include preparing bank deposits, processing NSF checks, bank drafts, credit card drafts, receipts, payments and work order invoices/bill outs.
• Become knowledgeable of RCA approved tariffs.
• Perform other activities as assigned by Customer Care Manager

Qualifications

Experience

• 3 years of customer service experience

Education

• HS Diploma or GED

Nice to have

• Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful. 

Knowledge, Skills and Abilities

• Able to provide exemplary customer service to a diverse customer base and co-workers.
• Demonstrated experience assisting difficult customers and resolving conflict while adhering to regulatory and company policies.
• Able to remain positive and friendly while working under pressure in a high-volume service environment.
• Experience with record keeping and operating under strict confidentiality policies.
• Proficient in the use of Microsoft Office applications, as well as standard office equipment.
• Can perform multiple tasks, prioritize workload, and collaboratively solve problems.

Please note:

Light to moderate physical activity, requires normal hearing and vision.

Benefits

• Paid Time Off and Holidays: We offer 18 days of PTO and 11 paid holidays,
• Health Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, health savings and flexible spending accounts and more.
• 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
• Additional Benefits: Other great benefits include company provided life insurance, parental leave, Employee Assistance Program, discounted pet insurance and discounts on hotels, cars, and more
• Grow at Corix: Certifications/ Licenses reimbursement and more.

People Focused and Inclusive Culture

We attract and develop connected, high performing people of diverse background, ethnicities and experiences, who achieve their goals in alignment with our purpose, vision, and values. Creating an inclusive and respectful work environment where everyone is included and able to do their best work and feel as though they belong.

Corix is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted. 

EEOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, pregnancy, childbirth (or related medical condition), or any other characteristic protected by law.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. 

APPLY HERE