Introducing Nanook Technology Services!
Nanook Technology Services (NTS) is the new name for UAF IT and the User Services team formerly embedded in OIT.
Nanook Technology Services, or NanookTech, supports UAF and the System Office just
like User Services did and partners closely with OIT.
You are invited to explore the Nanook Technology Services website, where you can ask
for help through the convenient chat channel, email, phone, or stop by in person in
Bunnell 231! <<learn more about NTS
Opt-in to MFA required for VPN and VDI
Nanook Technology Services (NTS) Duo MFA is now required for all accounts using the University Virtual Private Network (VPN) and Virtual Desktop Infrastructure (VDI) services. Follow the guide in the "Get Started" section to enable Duo MFA now.
News & Announcements
Aug 23
Nanook Technology Services is the new name for UAF IT and the user services team formerly embedded in OIT. Under the direction of Vice Chancellor for Administrative Services Julie Queen and Chief Information Technology Officer Ben Shier, Nanook Technology Services has been created as UAF’s IT unit.
Aug 14
Did you get a new phone over the summer? The professionals at Nanook Technology Services have some tips for setting up your new phone to work with DUO for multi-factor authentication.
Aug 11
It's moving day! Join UAF eCampus instructional designers on Monday and Tuesday, Aug. 21 and 22, for a step-by-step workshop that will move your course from Blackboard to Canvas.
Popular Services
Below are links to some of our most popular services.
IT Resources
Security tools, practices, policies, and information
Training - Data Security
UA IT News
Revised Software Procurement Process for UA Employees Seeking to Purchase Software
November 17, 2023
This revised software procurement process will simplify and improve our current manual review methods. This effort works to streamline operations, enhance cost-efficiency, ensure regulatory compliance, and elevate management of our software solutions across the board.
The Why's and How's of Multi-Factor Authentication
November 17, 2023
The university requires all employees to use multi-factor authentication (MFA) -- an online security step that helps prevent unauthorized access to university systems.
Current System Status
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