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Technology Services

News & Announcements
Jun 30
The most recent license purchased for Toad uses a new license number, which requires users to add the new number to their Toad program for continued use. This guide walks through adding that new license to avoid any interruption in service!
May 21
Learn how to update your Duo MFA settings and regain account access following the retirement of the "Phone Call" authentication method. This guide covers how to generate a self-service bypass code via ELMO and transition to more secure options like Duo Push, physical security keys, or passkeys.
Apr 24
To prepare for upcoming storage limits and new ADA accessibility requirements, we are encouraging all UAA and UAF users to proactively manage their Kaltura media libraries. By reviewing your content and deleting unnecessary files-- especially old Zoom backups-- you help us maintain a sustainable digital environment!
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Security tools, practices, policies, and information
Training - Data Security
UA IT News

June 19, 2026
Logging into Zoom is easy, all you have to do is click on the SSO option and sign in with your UAUsername and Password.

Duo MFA: Updating Your Authentication Method
June 19, 2026
As previously announced, the "Phone Call" method for Duo multi-factor authentication has been officially retired to ensure compliance with modern security standards, provide better reliability for users, and meet current liability requirements.
