Get Help
The NTS Service Desk can answer your questions about UA's IT services, help you troubleshoot,
report issues that you're seeing, and more.
Think a service might be broken? Check the Service Alerts page.
Support Hours of Operation
Semester Hours
Bunnell Building Room 231
1790 Tanana Loop, Fairbanks, Alaska
Monday-Friday: 7:30 AM - 7:30 PM
Saturday-Sunday: 10:00 AM - 6:00 PM
Fall Holiday Hours
Thursday, November 23rd: CLOSED
Friday, November 24th: CLOSED
Other Campus Help Desks
UAA Information Technology Services
Screen Share Instructions
When contacting the service desk, in order to troubleshoot your request, you may be asked to screen share with NTS technicians. Here are instructions:
Get Support
If you are having issues signing into your ELMO account, please call as we are required
to verify your identity over the phone.
Call Service Desk
Phone: (907) 450-8300
Toll-free: (800) 478-8226
Fax: (907) 450-8312