Blackboard Communication Clarification

A communication from Blackboard on February 15, 2022 led to the sharing of misinformation within the UA Blackboard community. To clarify, UA Blackboard Learn is not being discontinued and courses are not being deleted— now or at any point in the foreseeable future.

The original message simply stated that Blackboard customers need to download their archives/exports within 30 days of creation, in an effort to save space on Blackboard’s servers. 

Beginning 2/15/2022, course archives/exports in the Blackboard test environment will expire 30 days from the date of creation. Any archive/export package created before February 15, 2022 will expire 90 days after it was first created. For detailed information on this change refer to the release notes regarding this Blackboard feature.  

Users should also expect to see this same change in the main Blackboard environment beginning March 2, 2022.

Blackboard’s Director of Product Management, Wade Weichel, has apologized to institutions for any confusion the communication around this new feature may have caused. 

If further clarification is needed, please reach out to your local support desk:

University of Alaska Anchorage
Technical Support Center: (907)786-4646
Toll-Free: (877) 633-3888

University of Alaska Fairbanks

University of Alaska Southeast
907-796-6400 (Helpdesk)
877-465-6400 (Toll-Free)