About Recharge

FY23 Recharge Center Rates

Telephone Services Annual billing and ad hoc for moves and changes

Storage Annual billing and ad hoc for new service during the fiscal year

Server/Database Administration Ad hoc billing via Service Level Agreement (SLA)

Video Conferencing Servicesare available to all UA campuses or departments. MAUs cover the cost of these services annually in support of their academic and administrative programs.

Desktop Lab Builds
Ad hoc billing

Copy Pool
Copy Machines, multi-function machines

NOTE:  All ad hoc recharge services will be billed by month-end. Annual recharge billing will be processed during the first half of each fiscal year.

The Service Level Agreement (SLA) is now available to view and sign via a Google Form.    To create your own SLA, please click the following link:

 Google Form - SLA

Additional services and support packages for servers/database administration can be acquired through a negotiated Service Level Agreement (SLA). For more information on customized service and support through an SLA, please call the NTS Service Desk at 450-8300.

If you have any problems accessing the form please contact Tamara Clark (tlclark@alaska.edu)

Service Level Agreement Terms & Conditions

Online Bill Printing

Departments can now view/print their OIT Telephone Services phone bill online!

**Please send your UA username to Vicki Wallner (vlwallner@alaska.edu) to gain access to our online phone billing system.**

Once she enters your UA credentials in our system you can then login using your UA username and password to view/print your phone bill at the link below:

Login to view/print your phone bill