Frequently asked questions

If you have a question about academic advising at UAF that is not  listed in the FAQ below, email us at

Academic calendar

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The Academic Advising Center advises many different types of students. 

  • If you have completed less than 30 credits, you’ll meet with an advisor in our Academic Advising Center. 
  • If you have completed 30 or more credits AND have declared your major, you’ll meet with your major advisor.
  • If you have completed 30 or more credits and HAVE NOT declared your major, you’ll continue to meet with your Academic Advising Center advisor.

The Academic Advising Center advises students who are part of the following groups:

  • First- year (completed less than 30 credits) students
  • Pre-major (pre-undeclared and pre-exploratory) students
  • Exploratory (general studies and undeclared) students
  • Nondegree-seeking students
  • Pre-professional students
  • Study Away program students
  • Credit for prior learning  students

A hold on your account can be frustrating. There are many reasons there might be a hold placed on your account.

Follow these instructions to look at the hold(s) on your account through UAOnline:

  • Login to UAOnline  
  • Click "Student Services and Account Information"  
  • Click "Student Records"
  • Click "View Holds"

The source of the hold determines who you need to contact to have it removed.

Common holds are:

  • Advising registration hold
    Connect with your advisor before registering for classes.

  • Unpaid parking ticket
    Contact the Bursar's Office to remove.

  • Unpaid tuition via payment plan
    Contact the Bursar's Office to remove.

  • Transcript (official) hold
    Send your official transcript to the Registrar's Office. The hold is removed when the transcript is received.

To change, declare or add a major:

You may need to talk to your current advisor while filling out this form. It asks for specific information about your current and new major, as well as specific contact information for your new advisor. If you aren’t sure, check in with your advisor.

Looking for guidance on choosing a major? Make an appointment with our Career Services advisor.

View your schedule on the Navigate Student app, or through  UAOnline:

  • Login to UAOnline 
  • Click "Student Services and Account Information"
  • Click “Registration"
  • Scroll down to “Post-Registration"
  • Click "View Your Semester Schedule"
  • Select the current semester

We understand that there are many reasons you may need to make a change to your class schedule. You have the ability to make changes to your schedule up until the second Friday after the semester begins and get a full refund. You can also add a different class at the same time if you need to.

How to add/drop a class:

  • You can add and/or drop courses in UAOnline through the last day of registration. If you need assistance, your academic advisor can walk you through the process.
  • OR complete an add/drop form (PDF) and email the completed form with any required signatures to the Registrar’s Office at
    • The signature of the course instructor is required after the last day of registration.

Important reminders:

  • If you are receiving any kind of financial aid, talk with a financial aid advisor and your academic advisor prior to making changes to your schedule. Many financial aid packages require that a certain number of credits are met in order to receive the full payout amount (full-time status is considered 12 credits). Falling below the financial aid package’s credit requirement can result in financial consequences.
  • Check with the academic calendar to get the deadlines for adding, dropping or withdrawing from classes.
    • Drop: You can only drop a class up to the first two weeks of the semester, you can get a full refund for any dropped classes.
Withdraw: After the add/drop deadline, all dropped classes are considered a withdrawal. Your transcript will include a (W), and you are still required to pay for this course in full.

UAF eCampus has resources to help students determine if  their course will be using Canvas or Blackboard.

If in doubt, contact your instructor. You can find their contact information by going to UAOnline:

  • Login to UAOnline
  • Click "Student Services and Account Information"
  •  Click "Registration"
  •  Scroll down to "Post-Registration"
  • Click "Student Detail Schedule"
  • Select the current semester
  • Your instructor's contact information is listed here.

Cancel or reschedule your appointment, even if it's on extremely short notice:

  1. Call our office at 907-474-6396
  2. Email or text your advisor
  3. OR cancel/reschedule your appointment through your Nanook Navigator student profile