FAQ
Frequently Asked Questions
1. Do I need to be admitted to UAF to register for Summer@UAF classes?
No. Summer@UAF offers open enrollment so you do not need to be formally admitted to the University to register for classes. If the course(s) you decide to register for has prerequisites you will need to provide transcripts or test scores that show you have the prerequisites in place to take the course.
2. Where can I find a listing of the course offered during Summer Sessions?
You can use the UAF Coursefinder to find the courses offered during Summer Sessions. For a complete listing of Summer 2010 courses follow these directions:
For TERM, select Summer 2010. For CAMPUS, enter UAF-University of Alaska Fairbanks. For SUBJECT select ANY. You do not need to fill out any of the other information. Click on FIND. If you are interested in a listing of all courses offered in one discipline, e.g. ART classes offered then enter ART in the SUBJECT area and click on FIND.
3. How and when do I register for classes?
If you are currently a UAF student you can use UAOnline (http://uaonline.alaska.edu) to register as you would for spring or fall classes beginning February 22, 2010.
If you are not currently a UAF student or are unfamiliar with using UAOnline you can register at the Summer Sessions website using their secure online registration form (http://www.uaf.edu/summer/registration/). You can also register using a paper registration form found in the back of the catalog or as a pdf on the website. Paper forms can be mailed, dropped off in person, or faxed to 907-474-5297.
You can register for a class up until the day the class begins if there is still space available in the class. Some classes fill up very quickly so it is always wise to register early.
4. After I submit my registration using the Summer Sessions secure website registration form or a paper registration, how do I know that I am actually registered for those classes?
When you use the secure online registration form at the Summer Sessions website you will receive an immediate confirmation of your registration when you hit the SUBMIT button at the bottom of the registration page. You will NOT receive an email or any other notification regarding your registration. If you know your UA ID and pin you can check your registration status at UAOnline and pay for your tuition and fees there. (See question number 8 for UAOnline concerns.) If you have problems accessing UAOnline and have questions about your registration status do not hesitate to call the Summer Sessions office at 474-7021 locally and 866-404-7021 toll free to confirm your registration.
NOTE: The UAF Business Office does not send out paper bills. All correspondence is conducted via email. When you register for a class you are assigned a university email address.
5. How do I access my university email account?
First, if you don't know your UA username and password visit ELMO at elmo.alaska.edu. ELMO is a self-service utility that allows you to change your password (if you know it) or reset your password (if you don't already know it). Once you complete this process and have set up your UA username and password, go to google.alaska.edu. From this page, you can click on the Google Apps @ UA application (Mail, Calendar, Documents, or Sites) you would like to log in to. To access email, click 'Mail', enter your UA Username and password into the blank fields, and you're in!
To have email forwarded from your Google Apps @ UA account to another email address, visit the Settings link (upper right corner) then the Forwarding and POP/IMAP tab. Here you will find a field for the email address you would like mail forwarded to and a field where you can specify if you would also like to save a copy of the forwarded message in your Google Apps @ UA account.
If you're having troubles getting into your account, remember that you can always call the OIT Support Center at (907) 450-8300 for assistance.
6. How and when do I pay for my classes?
You can pay for your courses using UAOnline or by going to the Business Office in Signer's Hall with photo ID. You can pay with a credit card (VISA or MASTERCARD only), check or cash. All course fees and tuition must be paid by the day that your first course begins. If you want to pay when you register there is space on the registration form for credit card information.
If you register for a class and decide not to attend the class you must drop the course or you will be responsible for the tuition and fees for that course. See the Dates and Deadlines calendar for all information regarding refunds and drops. Remember that summer classes are condensed so the time frame for dropping and getting a 100% refund is also condensed.
7. How do I drop a class?
You can use UAOnline to drop a class if you are in the time period when classes can be dropped with no penalty. You can use the secure online ADD/DROP form on the Summer Sessions website to drop a class. If you decide to drop a class after the published deadline for withdrawal you will need to fill out a Late Withdrawal form. If you are registered for classes and decide to drop all of them after the published deadline you will need to fill out a Total Withdrawal form. This is true even if you are registered for only one non-credit or credit class.
It is extremely important to drop or withdraw from classes that you do not plan to attend.
This action can save you money, prevent a failing grade on your transcript, and eliminate the possibility of registration holds on your account.
8. What do I do if I have trouble using UAOnline?
When using UAOnline you need to have your UA ID number (all students registering for classes are assigned a UA ID number) and your pin number ready to access the secure area of UAOnline. If you do not know your UA ID number look up your UA ID here. You will be asked for some identifying information including your Social Security number. If you have withheld your Social Security number when registering you will NOT be able to access your UAOnline account at this time. You can get your UA ID number from the Registrar's Office by providing a photo ID or using the information at the bottom of the Look-Up page. If this is the first time you are accessing UAOnline, your PIN (Personal Identification Number) will be set to your birthdate with two digits for the month, two digits for the day and the last two digits of the year. See number 4 below if you have used UAOnline but forgotten your reset PIN.
There are a number of reasons that you may have problems using UAOnline.
Do you have holds on your account? Check your registration eligibility at UAOnline. Clear the holds and try again.
Have you taken UAF courses since Summer 2000? If NO then you are not eligible to use UAOnline.
If you recently registered at a UA campus other than Fairbanks, UAOnline will not accept your UAF registration now.
If UAOnline will not accept your PIN and you used the the "FORGOT PIN?" link but still cannot get into UAOnline you might try the following: Bring a photo ID to the Registrar's Office and request a pin reset.
Contact the UAF Help Desk (474-6564) or the Registrar's Office (474-6300) to request a PIN reset. You will be asked a series of security questions.
Fax a legible copy of your picture ID, phone number, email address, signature, and request to reset PIN to 474-7097. You will be contacted by email when reset.
9. Do I need a parking permit to park on campus and where can I park?
Yes, all students, staff and faculty are required to have a current parking decal or short term parking permit to park on any UAF or Tanana Valley Campus lot. You can purchase a decal at UAOnline when you pay for your tuition and fees, or by calling the Business Office at (907) 474-7384 or Parking Services at (907) 474-7275. Decals are dispensed by the Parking Services Office (111 Eielson Bldg.) after all tuition and fees have been paid. Please bring your current DMV registration or documentation of vehicle ownership when you pick up your decal. Affix your decal to your vehicle to complete the process.
Check the Campus Map (www.uaf.edu/campusmap/) for a complete view of the layout of parking lots and buildings on campus. All yellow lots are keyed as UAF decal and purchase permit parking.
10. Is financial aid available for summer courses?
Financial aid in the form of grants, scholarships, loans and student employment is available to help assist with college expenses. Only students who have been admitted to the university can be considered for financial aid. Students newly admitted for Summer can fill out a FAFSA (www.fafsa.ed.gov/) for the current year.
Students who take six credits during Summer Sessions are eligible for assistance finding student employment through the Earn and Learn Program.
UAF Summer Sessions offers a limited number of tuition waivers for undergraduate study on the UAF campus for students demonstrating financial need. For more information go to Summer Sessions Tuition Waivers.
There are tuition waiver available for Seniors (http://www.uaf.edu/admissions/other/senior/index.html) and UAF employees and their dependents (http://www.alaska.edu/benefits/tuition-waivers/).
11. Is housing and food available on campus during the summer?
Yes housing is available for anyone who is registered for one or more credits during Summer Sessions. As long as you are attending classes you can live in the dorms. Contact Residence Life at (907) 474-7247 or email at housing@uaf.edu.
Food (www.uafdining.com) is available on campus seven days a week. Hours vary depending on location. Campus summer food options include Lola Tilly Commons, Wood Center, West Ridge Cafe, and the Museum Coffee Cart. Call (907) 474-6661 for more information.
12. Where can I purchase books and supplies?
The UAF Bookstore has a large selection of general reading materials, study aids, calculators, personal care items, greeting cards, clothing and gift items. The UAF Bookstore only carries textbooks for the two-week sessions: WINTERmester, MAYmester and AUGUSTmester. For all other sessions you can order your textbooks at www.uaftext2u.com. Go to www.uaf.edu/bookstore/ for more information about textbook ordering. They have a great FAQ page there.





