Residence Life - University of Alaska Fairbanks

Telephone Information

UAF provides telephone service in each residence hall room. UAF's Office of Information Technology, Telephone Utilities is responsible for the administration, operation, provision, and maintenance of this service. All students are expected to provide their own telephone and cord, and we highly recommend all students to bring an answering machine.

Long Distance Calls: Long distance calls can be made using any national calling card.

Dialing on campus numbers:

Dial the 4-digit extension
Directory Information………………………………………………………0
Emergency …………………………………………………………………911

Dialing off campus numbers:

To place a local call ………………………………………………………9+number
To call long distance………………………………………………………9+calling card #
Time and Temperature ……………………………………………………9+884
Person to Person, collect or third number ……………………………… 9+00+number

Dialing from off campus phones:

Campus directory information ……………………………………………(907) 474-7211
Directory assistance………………………………………………………411
Emergency…………………………………………………………………911
Dialing Residence Hall/Apt numbers:
From off campus: To call a residence hall/apt phone number from outside the UAF phone system you need to dial (907) 455 –XXXX and the phone number.

Toll Free / "800" & "888" Dialing: You will be able to call "800" and "888" telephone numbers without incurring a charge.

Service Restrictions: You will be unable to place calls to pay per call services (e.g. '900' numbers, or calls to '976' services). STUDENTS ARE NOT TO ACCEPT COLLECT OR THIRD PARTY CALLS! The University has made every effort to block/prohibit these types of calls.

Fraud and Annoyance Calls: Alaska law prohibits the fraudulent use of calling card or telephone billing number, or obtaining or attempting to obtain telephone service with the intent to avoid charges. If you are found to be misusing the services, you will be subject to disciplinary action. The placing of an obscene phone call is a federal offense, and such cases will be turned over to the authorities, in addition to university judicial actions.

Features: Eight features are available to each student telephone line. There are no charges for these features:

Call Hold
Call waiting
Last number redial
Ring Again
Six-Way Conference
Call Forward
Transfer
Malicious Call Trace

Instructions for phone features:
Call Waiting: Alerts you while on your existing call that you have an incoming call waiting for you. You may accept that call without termination your original call. During your conversation, you will hear two quick beeps.

To answer new call, punch the feature activation button, the first caller will be put on hold and you will be connected to the second call. Push the feature activation button to alternate between callers. (Call waiting will not allow conferencing of the tow parties involved.)

Malicious Call Tract: To trace a malicious call, while on the line press the feature activation button and dial 883. You will be immediately reconnected to the caller and then you may hang up. Contact UAF Public Safety at 7721 and inform them that you have invoked a malicious call trace.

Repairs:Trouble should be reported to Residence Life staff. The staff will submit a work order and a technician from the Office of Information Technology will locate the trouble and make the repair. There is no charge for this service repair unless the damage is due to malicious abuse.