Student Services and Responsibilities
UAF Communication Via Email
UAF uses email to communicate with students on many important matters. Email is often the only way some information is distributed, so it is important that you regularly check your university email address or forward mail from your UAF address to an address you check frequently. The university automatically assigns each student an official UAF email account when the student enrolls (except students whose primary registration is through Bristol Bay, Chukchi, Interior-Aleutians, Kuskokwim or Northwest campuses). If you have multiple UAF email accounts, you should forward them to the one you check most often. You are responsible for knowing -- and, when appropriate, acting on -- the contents of all university communications sent to your official UAF email account.
All notifications regarding waitlisted courses will be sent to your student preferred email address. To receive these important notifications, be sure your email is current and you have selected your preferred student email at UAOnline: select "Personal Identification" tab, then click on "Update Student Preferred Email Address".
If you want to receive university communications at a different email address, you need to forward email from your assigned UAF account to an email address of your choice. You can easily do this online at www.alaska.edu/google/faqs/top/.
Keep Your Mailing and Email Addresses Up-To-Date
To receive information about early registration for the next semester, and to receive other important information, be sure your current addresses are updated in the Office of Admissions and the Registrar. Your current mailing address may be updated on the web at UAOnline, or through the Office of Admissions and the Registrar. To forward your email address, see the paragraph above.
Registration entitles you to a seat in the classes you want. However, you must begin attending classes on the first day of instruction or you may lose your place, regardless of whether or not you have paid tuition and fees. Not attending class and not paying tuition and fees will not remove your financial obligation to the university. If you do not plan to attend, you must drop your classes within the 100 percent refund period to avoid assessment of tuition and fees. The university will drop you from your classes for non-payment.
DegreeWorks -- Your GPS to Graduation
Now you can easily check your progress toward graduation with DegreeWorks, our web-based degree audit software. DegreeWorks tells you how far you've come and how far you need to go to reach your graduation goals. DegreeWorks will enable you to:
- View your progress toward your degree
- Run a degree audit on your program
- See how all completed courses apply to graduation requirements
- See any outstanding degree requirements still needed
- Determine how courses may be used toward a different major
Students can log into their DegreeWorks records via UAOnline. Under "Student Services & Account Information" select "DegreeWorks/Electronic Degree Audit."
Students applying for graduation will be provided an official degree audit evaluation once graduation application processing begins.
Student Code of Conduct
As with all members of the university community, the university requires students to conduct themselves honestly and responsibly, and to respect the rights of others. Conduct that unreasonably interferes with the learning environment or that violates the rights of others is prohibited by the standards and guidelines described in university regulation and UAF rules and procedures, collectively referred to as the Student Code of Conduct, or code. Students and student organizations will be responsible for ensuring that they and their guests comply with the code while on property owned or controlled by the university or at activities authorized by the university. The entire student code of conduct, including prohibited conduct and sanctions, is online here.
Blackboard is the university's learning management system that gives students and faculty the ability to participate in classes delivered solely online and the flexibility to use online materials and activities to complement face-to-face teaching. Blackboard makes it possible for instructors to provide students with course materials, discussion boards, virtual chat rooms, online quizzes, an academic resource center and more. Using Blackboard, instructors can provide students with resources such as lecture notes, PowerPoint slide presentations or class handouts. If you're enrolled in a course that uses Blackboard, be sure to find out how it will be used. For more information about Blackboard, please visit http://classes.uaf.edu. For Blackboard-related questions, please call the OIT Support Center at 907-450-8300 or email@example.com.
The Bookstore is located in the lower and main levels of Constitution Hall. Products available include textbooks, UAF clothing, insignia gift items, general books, study aids, school and art supplies, calculators, snacks and sundries.
- Monday - Friday, 7:45 a.m. - 6 p.m.
- Summer hours: Monday - Friday, 8 a.m. - 5 p.m.
- Please visit www.uaf.edu/bookstore/ for special event hours
How to buy textbooks
You can browse and buy your textbooks in the lower level of the bookstore. In addition to the traditional new and used textbooks, many titles are now rentable or available as e-books to save our students money. Please ask your textbook clerk for instructions on these options.
The Bookstore website at www.uaf.edu/bookstore/ has instructions on how to order your textbooks. You can order your books online in advance for in-store pickup or have them shipped directly to you.
Questions? We're here to help you!
Current UAF Catalog
UAF catalogs are available from the Office of Admissions and the Registrar and online at www.uaf.edu/catalog/.
The University of Alaska Fairbanks is committed to equal opportunity for students with disabilities. Students with disabilities are encouraged to contact the director of Disability Services, 208 Whitaker, at 907-474-5655 or 907-474-1827 (TTY). If you need accommodations at UAF, you should contact the director as early as possible in the admission process and provide documentation of the disability for which you are seeking accommodations.
During the intake process, the director will review the documentation you present to determine your eligibility for accommodations. All disability services are free of charge and available to all students with permanent and temporary disabilities, regardless of the number of credits taken.
Curb cuts and ramps have been installed at UAF. Almost all campus buildings contain accessible restroom facilities and elevators. The library and museum are accessible, and the swimming pool is equipped with a hydraulic lift. Accessible living accommodations are available through Residence Life. Many assistive technologies are available at Disability Services.
How To Get Your UAF Grades
Provided you do not have holds on your account, you can access your unofficial transcript, midterm and final grades at UAOnline.
- Log in to UAOnline secured area.
- Click on the following links:
- "Student Services & Account Information"
- "Student Records"
- Select "Midterm Grades," "Final Grades" or "Academic Transcript." The Midterm and Final Grade options will require you to select the term of interest. If a term is not listed, no grades have been posted for you for that term. The Academic Transcript option will require that you select the level before submitting. For example, if you are looking for your undergraduate Fairbanks record, you would select "Undergraduate-UAF" and then click on the submit button.
The PolarExpress card is your permanent official university identification card. It is more than an ID card. You can deposit money in your PolarExpress card balance and use it to pay for goods at all Dining Services locations, vending machines, photocopiers, the Wood Center counter and the bookstore. You will use your PolarExpress card for:
- Photo identification
- Dining services
- Residence hall access
- Library access
- Student labs access
- Photocopiers and laser printers
- Vending machine access
- Student Recreation Center
- Student Health Center
- Admission to university events
- Fairbanks North Star Borough bus access (MACS)
Students can get a PolarExpress card at the Bursar's Office, located on the first floor of Signers' Hall. Please bring valid photo identification when you stop in to have your picture taken for your new PolarExpress Card.
PolarExpress office hours:
- Monday - Wednesday, and Friday, 8 a.m. - 5 p.m.
- Thursday, 8 a.m. - 5:30 p.m.
- Call 907-474-7657 for hours during registration.
Your PolarExpress card is valid for two years after your last affiliation with the university. All privileges are eliminated upon departure from the university, with the exception of Bear Bucks and Munch Money access. Holders who return to the university system within two years and no longer have their PolarExpress card must buy a replacement card.
Your PolarExpress card will be updated when you register. There is no need to come to the PolarExpress office to have it activated. If your card does not have your UA ID number printed in the lower right-hand corner, please bring it to the PolarExpress office to exchange it for a new one at no charge. Cards that do not display a UA ID number will no longer work in the PolarExpress system.
There is a $15 fee for the first replacement card, $20 for the second, $25 for the third and any additional replacements. If your card is lost, stolen or damaged, you must report it immediately by calling 907-474-7657 to deactivate your card. Replacement cards can be obtained at the Bursar's Office on the first floor of Signers' Hall. If you locate your card after reporting it lost, you must come to our office to reactivate it.
Student Information Privacy and Social Security Number Information
To protect your privacy, the University of Alaska will assign you a student ID number that is different from your social security number (SSN). Your student ID number, rather than your SSN, will be used to identify your educational records. You will be able to access your new student ID number when you log on to UAOnline.
UA is required to obtain your SSN for federal financial aid and tax reporting purposes. The Privacy Act Notice, Section 6109 of the Internal Revenue Code, requires you to give your correct SSN to persons who must file information returns with the IRS to report certain information. The IRS uses the numbers for identification purposes and to help verify the accuracy of your tax return. For more information please refer to IRS code 6050S.
To use the secure web admissions application your SSN is required. (This will assist us in avoiding duplication of student records.) If you do not wish to provide your SSN using the web application you may download, complete and mail an undergraduate or graduate student application to the Office of Admissions and the Registrar, P.O. Box 757480, Fairbanks, AK 99775-7480.
Supplemental Instruction (SI) is an academic assistance program that utilizes peer-assisted study sessions. SI sessions are regularly scheduled, informal review sessions in which students compare notes, discuss readings, develop organizational tools and predict test items. Students learn how to integrate course content and study skills while working together. Students who attend SI sessions have been shown to improve course grades as well as overall grade point averages. For more information, contact the Academic Advising Center (509 Gruening), 907-474-6396 or visit www.uaf.edu/advising/.
UAF makes a firm commitment to veterans and the active military communities in the Fairbanks area. Veterans' Services includes staff members in Financial Aid, Admissions, Career Services and the Veterans' Resource Center who focus on veterans and their families. We are here to help you with any challenges you encounter while transitioning from a military to an academic environment.
Who Can Use the Services?
All veterans -- active duty, reserve, guard, separated and retired, and their dependents who are exploring the academic opportunities available to them at UAF -- are eligible to use UAF services for veterans. The Veterans' Resource Center is open to all veterans and dependents seeking help regardless of their academic intent or institutional affiliation.
Initiate your VA paperwork 60 - 90 days prior to your school start date. Apply for your GI Bill benefits through the VONAPP (see www.uaf.edu/veterans/).
The UAF Financial Aid office assists veterans, service members and eligible dependents with paperwork for degree and certificate programs. As a liaison with the Department of Veterans' Affairs, the school certifying official monitors the academic progress of eligible students in compliance with Title 38, Code of Federal Regulations.
If you are interested in applying for VA educational benefits under any of the chapters listed at www.uaf.edu/veterans/va-educational-benefits/, visit www.uaf.edu/veterans/using-your-va-benefits/ or contact us at:
UAF Financial Aid Office
107 Eielson Building
907-474-7256 or 888-474-7256
Veterans Resource Center
111 Eielson Building
907-474-2475 or 907-799-9104