Student services and responsibilities
Your responsibilities
UAF communication via email
UAF uses email to communicate with students on many important matters. Email is often the only way some information is distributed, so it is important that you regularly check your university email address or forward mail from your UAF address to an address you check frequently. The university automatically assigns each student an official UAF email account when the student enrolls (except students whose primary registration is through Bristol Bay, Chukchi, Interior-Aleutians, Kuskokwim or Northwest campuses). If you have multiple UAF email accounts, you should forward them to the one you check most often. You are responsible for knowing -- and, when appropriate, acting on -- the contents of all university communications sent to your official UAF email account.
If you want to receive university communications at a different email address, you need to forward email from your assigned UAF account to an email address of your choice. You can easily do this online at www.uaf.edu/google/.
Keep your mailing and email addresses up-to-date
To receive information about early registration for the next semester, and to receive other important information, be sure your current addresses are updated in the Office of Admissions and the Registrar. Your current mailing address may be updated on the web at UAOnline, or through the Office of Admissions and the Registrar. To forward your email address, see the paragraph above .
Attendance
Registration entitles you to reservations in the classes you want. However, you must begin attending classes on the first day of instruction or you may lose your place, regardless of whether or not you have paid tuition and fees. Not attending class and not paying tuition and fees will not remove your financial obligation to the university. If you do not plan to attend, you must drop your classes within the 100 percent refund period to avoid assessment of tuition and fees. The university will drop you from your classes for non-payment.
Degree audits: Your GPS to graduation
Now you can easily check your progress toward graduation with DegreeWorks, our web-based degree audit software. DegreeWorks tells you how far you've come and how far you need to go to reach your graduation goals. DegreeWorks will enable you to:
- View your progress toward your degree
- Run a degree audit on your program
- See how all completed courses apply to graduation requirements
- See any outstanding degree requirements still needed
- Determine how courses may be used toward a different major
Students can log into their DegreeWorks records via UAOnline. Under "Student Services & Account Information" select "DegreeWorks/Electronic Degree Audit."
Students applying for graduation will be provided an official degree audit evaluation once graduation application processing begins.
Student Code of Conduct
As with all members of the university community, the university requires students to conduct themselves honestly and responsibly, and to respect the rights of others. Conduct that unreasonably interferes with the learning environment or that violates the rights of others is prohibited by the standards and guidelines described in university regulation and MAU rules and procedures, collectively referred to as the Student Code of Conduct, or code. Students and student organizations will be responsible for ensuring that they and their guests comply with the code while on property owned or controlled by the university or at activities authorized by the university.
The entire student code of conduct, including prohibited conduct and sanctions, is online.
Current UAF catalog
UAF catalogs are available from the Office of Admissions and the Registrar and online at www.uaf.edu/catalog/.
Vital Services
Blackboard
Blackboard is the university's learning management system that gives students and faculty the ability to participate in classes delivered solely online and the flexibility to use online materials and activities to complement face-to-face teaching. Blackboard makes it possible for instructors to provide students with course materials, discussion boards, virtual chat rooms, online quizzes, an academic resource center and more. Using Blackboard, instructors can provide students with resources such as lecture notes, PowerPoint slide presentations or class handouts. If you're enrolled in a course that uses Blackboard, be sure to find out how it will be used. For more information about Blackboard, please visit http://classes.uaf.edu. For Blackboard-related questions, please call the OIT Support Center at 907-450-8300 or helpdesk@alaska.edu.
Bookstore
The Bookstore is located in the lower and main levels of Constitution Hall. Products available include textbooks, UAF clothing, insignia gift items, general books, study aids, school and art supplies, calculators, snacks and sundries.
Bookstore hours
- Monday - Friday, 7:45 a.m. - 6 p.m.
- Summer hours: Monday - Friday, 8 a.m. - 5 p.m.
- Please visit www.uaf.bkstr.com for special event hours
How to buy textbooks
You can browse and buy your textbooks in the lower level of the bookstore. In addition to the traditional new and used textbooks, many titles are now rentable or available as e-books to save our students money. Please ask your textbook clerk for instructions on these options.
The Bookstore website has instructions on how to order your textbooks. You can order your books online in advance for in-store pickup or have them shipped directly to you.
Questions? We're here to help you!
- Phone: 474-7348
- Fax: 474-7739
- Email: 1191mgr@fheg.follett.com
- Web: www.uaf.bkstr.com
Disability Services
The University of Alaska Fairbanks is committed to equal opportunity for students with disabilities. Students with disabilities are encouraged to contact the director of Disability Services, 208 Whitaker, at 474-5655 or 474-1827 (TTY). If you need accommodations at UAF, you should contact the director as early as possible in the admission process and provide documentation of the disability for which you are seeking accommodations.
During the intake process, the director will review the documentation you present to determine your eligibility for accommodations. All disability services are free of charge and available to all students with permanent and temporary disabilities, regardless of the number of credits taken.
Curb cuts and ramps have been installed at UAF. Almost all campus buildings contain accessible restroom facilities and elevators. The library and museum are accessible, and the swimming pool is equipped with a hydraulic lift. Accessible living accommodations are available through Residence Life.
How to get your UAF grades
Provided you do not have holds on your account, you can access your unofficial transcript, midterm and final grades at UAOnline.
- Log in to UAOnline secured area. Change or reset your PIN.
- Click on the following links:
- "Student Services & Account Information"
- "Student Records"
- Select "Midterm Grades," "Final Grades" or "Academic Transcript." The Midterm and Final Grade options will require you to select the term of interest. If a term is not listed, no grades have been posted for you for that term. The Academic Transcript option will require that you select the level before submitting. For example, if you are looking for your undergraduate Fairbanks record, you would select "Undergraduate-UAF" and then click on the submit button.
Student identification
The PolarExpress card is your permanent official UAF identification card. It is more than an ID card. You can deposit money in your PolarExpress card balance and use it to pay for goods at all Dining Services locations, vending machines, photocopiers, the Wood Center counter and the bookstore. You will use your PolarExpress card for:
- Photo identification
- Dining services
- Residence hall access
- Library access
- Student labs access
- Photocopiers and laser printers
- Vending machine access
- Student Recreation Center
- Student Health Center
- Admission to university events
- Voting
- Fairbanks North Star Borough bus access (MACS)
The PolarExpress card office is located in 116 Eielson Building. Please bring valid photo identification when you stop in to have your picture taken for your new PolarExpress Card.
PolarExpress office hours:
- Monday - Wednesday, and Friday, 8 a.m. - 5 p.m.
- Thursday, 8 a.m. - 5:30 p.m.
- Call 474-7657 for hours during registration.
Validity. Your PolarExpress card is valid for two years after your last affiliation with the university. All privileges are eliminated upon departure from the university, with the exception of Bear Bucks and Munch Money access. Holders who return to the university system within two years and no longer have their PolarExpress card must buy a replacement card.
Returning students. Your PolarExpress card will be updated when you register. There is no need to come to the PolarExpress office to have it activated. If your card does not have your UA ID number printed in the lower right-hand corner, please bring it to the PolarExpress office to exchange it for a new one at no charge. Cards that do not display a UA ID number will no longer work in the PolarExpress system.
Replacement cards. There is a $15 fee for the first replacement card, $20 for the second, $25 for the third and so on. If your card is lost, stolen or damaged, you must report it immediately by calling 474-7657 to deactivate your card. Come to the office at 116 Eielson for your replacement card. If you locate your card after reporting it lost, you must come to our office to reactivate it.
Student information privacy and Social Security Number information
To protect your privacy, the University of Alaska will assign you a student ID number that is different from your social security number (SSN). Your student ID number, rather than your SSN, will be used to identify your educational records. You will be able to access your new student ID number when you log on to UAOnline.
However, UA is required to obtain your SSN for federal financial aid and tax reporting purposes. The Privacy Act Notice, Section 6109 of the Internal Revenue Code, requires you to give your correct SSN to persons who must file information returns with the IRS to report certain information. The IRS uses the numbers for identification purposes and to help verify the accuracy of your tax return. For more information please refer to IRS code 6050S.
To use the secure web admissions application your SSN is required. (This will assist us in avoiding duplication of student records.) If you do not wish to provide your SSN using the web application you may download, complete and mail in an undergraduate or graduate student application.
Supplemental Instruction
Supplemental Instruction (SI) is an academic assistance program that utilizes peer-assisted study sessions. SI sessions are regularly scheduled, informal review sessions in which students compare notes, discuss readings, develop organizational tools and predict test items. Students learn how to integrate course content and study skills while working together. Students who attend SI sessions have been shown to improve course grades as well as overall grade point averages. For more information, contact the Academic Advising Center (509 Gruening), 474-6396 or visit www.uaf.edu/advising/.
Veterans' Services
UAF is a state-approved institution and committed to serving its veterans. If you are qualified and want to use your veteran's benefits under Chapters 30, 31, 32, 35, 1606 and 1607, please see the Veterans' Services representatives, located in the Financial Aid Office, 107 Eielson, to complete the necessary paperwork.
It is recommended that you submit VA education benefit forms at least 60 - 90 days before the start of a semester, due to the 30 - 45 day processing time required by the VA regional office. It is also advisable to seek additional financial aid and/or a payment plan through the Business Office (474-7384) if needed. In addition, any changes of enrollment must be reported to the Financial Aid Office immediately. Questions or concerns may be directed to 474-7256, toll free at 888-474-7256, or by email to financialaid@uaf.edu.
