April 2012

Tuesday, April 10, 2012 -- Health care communications

QUESTION

Erika Flein just sent out an email to all benefited staff/faculty lists entitled "Help Control Costs." This email implies that patients should question their doctor's judgment about what tests are really necessary because we are driving up health care costs frivolously. 

I go to an in-network licensed doctor that Blue Cross/Blue Shield has apparently vetted. My degree is in the humanities. If my medical doctor recommends a test, I will take their advice. I understand that some tests may indeed be unnecessary, as this Harvard study finds, but it is not up to me, with my limited medical knowledge, to veto the seasoned advice of my cardiologist/oncologist etc.

I don't appreciate the Statewide Director of Benefits implying that by seeking routine medical treatment I am the problem! This is fanning the flames of an already tense situation!

RESPONSE

From Erika Van Flein, Director of Benefits

Thank you for your feedback. The information provided has been in the news on many different fronts; I passed it along with the hope that our employees would find it helpful. The message comes from groups of doctors, and is primarily aimed at doctors. In addition to receiving this email, I have received several responses thanking me for the information. Of course employees should work with their doctors to determine the best course of treatment.


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