How Do I...

request a new PCN?
Generally PCN’s are assigned when a job posting is submitted through UAKJobs. Occasionally it can be assigned without a job posting. Search the Active PCN List to see if your department already has one for the specific type of position. If there isn’t one available that matches what you want, fill out the New PCN Request form and submit.
find out if a payment has been issued?
If you know the vendor or student ID# and have access to banner, you can find the requested information by going to FAIVNDH and entering the ID#, then pressing (ctrl + page down). A list of all payments made to that ID# within the last fiscal year will appear. If you are a vendor or you simply don’t see the applicable information, please e-mail Accounts Payable at fyap@uaf.edu.
get Banner access?
Fill out the Banner Finance Access Request Form or visit the Account & Security Access Request Forms section of the forms page for HR, Student, or Accounts Receivable access. Submit the completed form to Shannon O'Kelley at slokelley@alaska.edu. She will grant you access and send an email with instructions on how to access.
find an unlocated ACH deposit?
You can review the current list of unlocated ACH deposits in the FGIGLAC Banner screen. Enter 103010 for the fund and 0773 for the account code and Ctrl-Page Down. You may either scroll through the list or search for the specific amount you are looking for.
In order to search for an amount, press F7 (this should clear the screen) and tab to the amount box. Here you can enter the full amount you are searching for and press F8. If you are unable to find the information you are looking for, please contact Penny Bales at jcbales@alaska.edu.
*Please note that amounts may vary if fees were applied.*
locate more information about financial tasks I need to complete?
The Office of Finance & Accounting website has an additional page with a comprehensive list of tasks that might be of interest.
Visit the OFA How Do I...

submit an FY15 Budget Request?
FY15 Regents' Budget requests are due to the Provost's office and OMB by March 1, 2013. Requests can be submitted via email to "Derek Miller" <demiller5@alaska.edu> and "Jennifer Hoppough" <jahoppough@alaska.edu>. All requests must come through a Vice Chancellor, unless you report directly to the Provost, in which case you may submit directly to Provost Henrichs and OMB. Please contact your Vice Chancellor (if not the Provost) about submission route and internal deadlines.
FY15 budget request instructions and budget template can be found on OMB's website on the "Budget & Planning" and "FY15" tab.

get my PolarExpress card?
All currently registered students and continuing employees should come in to our office located in Room 116 of the Eielson Building to obtain a PolarExpress card. Our office hours are Monday, Tuesday, Wednesday, and Friday from 8 a.m. to 5 p.m. On Thursdays, we open at 8 a.m., and close at 5:30 p.m. To get your first PolarExpress card, come in to our office, fill out an application, bring in your government issued photo ID (driver’s license, military ID, or passport) and we will make you a card for free! Please note that during peak times of the year, it sometimes takes one to two weeks for your information to be downloaded in to our database. New employees will be able to obtain an ID card after receiving their first pay check.
get a Courtesy Card, and what is it?
Our Courtesy Card is for use by individuals who do not have a direct affiliation with the University of Alaska, Fairbanks, who want access to library privileges, use of a Bear Bucks account or the ability to use 10 block meal plans at the Lola Tilly.
Much like the PolarExpress card, a Courtesy Card includes a photo of the card holder, an ID and library card number. The cost for a Courtesy Card is $11.00, and is valid for one year from the date of purchase. For any additional accesses or privileges to be added to the card (as an example access to the Student Recreation Center) a written request from the department authorizing the access is necessary prior to adding to the card.
To obtain a Courtesy Card, come in to our office, located in Room 116 of the Eielson Building.. Our office hours are Monday, Tuesday, Wednesday, and Friday from 8 a.m. to 5 p.m. On Thursdays, we open at 8 a.m., and close at 5:30 p.m. To obtain your first courtesy Card card, come in to our office, fill out an application, bring in your government issued photo ID (driver’s license, military ID, or passport,) and $11.00 in cash, check, or credit card. Please note that during peak times of the year, it may take a week or two for the information to be added to our database before our office is able to process a Courtesy Card.
The charge for renewing an expired Courtesy Card is $8.00. Please come by the PolarExpress office to renew your card.
If I lose or damage my card what should I do?
Notify the PolarExpress office immediately if you lose your card. Call 474-7657 and select the menu option for reporting a lost or stolen card. If you call after business hours, the card will be deactivated the following business day. In all cases, your card will be deactivated, until you stop by our office to get a replacement. If you find your card, bring it to the PolarExpress Office to have it reinstated. We cannot reinstate ID cards over the phone.
Lost your card but you are pretty sure it is in your laundry basket in your room? If you currently live in a UAF dorm, we will issue you a temporary card for one week to give you a chance to find your missing card. Come in to the PolarExpress office at 116 Eielson, and we will check your dorm assignment, to ensure you live in the dorms. If so, we will issue you a card that will allow you all access to all of your privileges for one week. If you do not find your card, you will need to return the temporary card, and pay for a replacement. The temporary card will expire after one week, and will no longer work. If you fail to return your temporary card to the PolarExpress office, you will be charged $15.00, so be sure to return it to us!
If you do not live in a UAF dormitory, you will need to purchase a replacement card.
Bring your damaged in to our office at 116 Eielson, and we will only charge you $10.00 for a replacement. If you do not bring your damaged card in, you will be charged full price for a replacement. If your card is more than 4 years old, bring it in to the office, and we will replace it for free.
Come by our office to replace a lost or stolen card. You will be charged $15 for your first replacement card, $20 for the second, and $25 for the third (or higher) replacement cards. If your card is damaged, bring it in to the PolarExpress office and we will replace it for a $10 fee. There is an $8 charge to obtain a name change on your PolarExpress card. Be sure to notify UAF registration of your name change. We cannot print out a card with your new name until the change has been downloaded in to our database. As long as you let the Registration office know about your name change, you do not have to change your name on your PolarExpress card, unless you want to. The card will work with your old name on it.
Never surrender your PolarExpress card to anyone as a deposit or collateral for any reason. However, your PolarExpress card remains the property of the University of Alaska Fairbanks and must be presented or surrendered upon demand by any authorized personnel.
deposit funds on my Bear Bucks account?
The University of Alaska-Fairbanks created the Bear Bucks program to be the ultimate compliment to your university experience. Your ID can be used for dining on campus, but we realize that students and parents want more. So we partnered with your favorite off campus merchants to give you the ultimate flexibility, variety and value you deserve.
Bear Bucks is an account linked to your PolarExpress card which allows you easy access to spending at a variety of locations on campus. This is a purchased value/declining balance program in which you deposit money into the account to be spent at a future time. You can deposit money into your Bear Bucks at any of the Account Management Centers on campus, at the PolarExpress System POS devices listed below, the UAF Business Office, or at the PolarExpress Office. We do not process refunds for any balances on your Bear Bucks account.
You may deposit funds into your Bear Bucks accout at the following locations:
AMC Locations
- Wood Center , @ the Kiosk in the food court
- Rasmuson Library , next to reserve counter
- Arctic Health Research Building
- MBS Lobby
- Bunnell Computer Lab
- Reichardt Building
- Community Technical College Campus (located at the old courthouse @ 604 Barnette)
POS Locations
- Wood Center Front Counter
- Bookstore
- PolarExpress Office
- Center of Distance Education Bookstore
- UAF Business Office
- All Dining Services Locations
You may also add funds to your card from off campus! You may process a Bear Bucks deposit over the phone using a credit card by contacting the Business office at 907-474-7384, or thePolarExpress office at 907-474-7657. Checks may be sent to the PolarExpress office for deposit. Please include the name and student ID number of the account where you want your check deposited, and mail it to:
UAF PolarExpress
403 Salcha St. Room 116
P.O. Box 756090
Fairbanks, AK 99775
Once you have purchased Bear Bucks you can spend them on a variety of goods and services on campus including food, vending, copying, printing, school supplies, computer, and computer accessories. Bear Bucks can also be used to purchase textbooks online at www.uaftext2u.com. Bear Bucks is also accepted at some off campus locations.
If you are receiving a paycheck from UAF, you may deposit any amount starting at $5.00 up to the size of your check onto a Bear Bucks account of your choice, (only 1 recipient allowed). Fill this formout and submit it to your PPA (personnel payroll assistant) or directly to HR.
Where can I use my Bear Bucks?
You can use your Bear Bucks at the following on-campus locations:
* Wood Center Front Counter
* UAF Bookstore
* The Pub (Age restrictions apply)
* UAFDining Services Locations:
1. Pizza Luna
2. Polar Perks
3. Taco Bell
4. Grill 155
5. Freshens
· West Ridge Café
· Lola Tilly Commons
· Library Polar Perk - Open during winter semesters
· Campus Cache - Open during winter semesters (including Subway)
· CTC Polar Perk
· Museum Cafe - Open during summer months
* Vending Machines:
· Gruening Building, 3rd and 4th Floors
· Bunnell, 2nd Floor
· Natural Sciences Building, 2nd Floor
· Student Rec Center , Lobby
· Arctic Health Research Building, 1st floor by main entrance
· Admin Services Center located on College Road
· Each of the lower campus residence Halls
1. Wickersham
2. Macintosh
3. Nerland
4. Stevens
5. Lathrop
NOTE: Having problems with a vending machine and need a refund?
If you have a problem with a vending machine, you may request a refund at the following locations:
· Signers' Hall Business Office
· Patty Center Ticket office
· MBS Complex Residence Life office
· Wood Center Front Desk (refunds for Wood Center vending machines only)
* Copy Pool Copiers
· BioScience Library
· Arctic Health Research Building
· Wood Center
· Printing Services
· Duckering
· Eielson Building
· Gruening
· Signers Hall
· Harper Building
· O'Neill Building
* Laser Prints
- Bunnell Computer Lab
- 24hr lab in the Library
- Library Print stations on 2nd, 3rd, 4th, and 5th floors
Off Campus Locations:
Log on to www.uafbearbucks.com for the most up to date information.
If I lose money in a vending machine, where can I get a refund?
If you lose money in a vending machine, you may request a refund at the following locations:
· Signers' Hall Business Office
· Patty Center Ticket office
· MBS Complex Residence Life office
· Wood Center Front Desk (refunds for Wood Center vending machines only)
What is Munch Money?
Munch Money is a declining-balance account similar to a debit card account. When you choose a meal plan, the included Munch Money dollar amount will be deposited on to your PolarExpress card. You may use the funds (for food items only) at any dining location as well as at most of the vending machines on campus.
Munch Money balances expire after two years of account inactivity.
If I do not have a meal plan, Can I purchase meals at Lola Tilly?
Yes! You may purchase lunch or dinner at Lola Tilly. The cost for an all-you-can-eat lunch is $9.75, and $11.00 for an all-you-can-eat dinner. You may also purchase an all-you-can-eat breakfast at the Wood Center for $8.25.
Another option is to purchase a 10 Block meal plan at the PolarExpress office. For $90.00 you can buy 10 meals for use at the Wood Center for breakfast or Lola Tilly for lunch or dinner. The 10 Block plan may be purchased with cash, personal check, credit card, or Bear Bucks. The 10 blocks will be added to your PolarExpress card, so you must present your card at the dining location to pay for a meal.
These plans are non-refundable and non-transferable.
have lab and building access added to my card?
Most privileges and access’ are automatically added to your card. There are instances where you need to have one added to your card. Each privilege is controlled by a specific department. The PolarExpress office must receive a written request (email is best) from the authorizing contact in that department before any privileges are added to your card.
join the SRC?
All students registered for 9 or more credit hours will be charged a fee for the use of the Student Recreation Center, and the privilege will be added to your card. If you are taking less than 9 credit hours, or you are staff or faculty, use the link below for information on the SRC. You must sign up and pay for the privilege before it is added to your card, and before the PolarExpress office can make you a Courtesy Card.
get a parking permit?
Please use the link below for information regarding parking permits. For your convenience, you may request to have your permit delivered to the PolarExpress office at 116 Eielson, and pick it up there. This service requires a minimum of 24 hours processing time during the business week before the permit will be ready for pick up.

Check my charges and payments for the semester?
Your exact semester charges and payments can be viewed on UAOnline. Login to UAOnline and go to "Student Services & Account Information" -> "Student Account" -> "Account Detail for Term (Semester) / Pay Term Balance". After you select the term (semester) you will be able to view all the activity for that term.
Pay my tuition and fees?
There are multiple options for paying tuition and fees. Payments can be made on UAOnline with a credit card or a web check; in person with a credit card, cash or check and over the phone with a credit card. It is important to pay tuition and fees before the published fee payment deadlines to avoid late fees and being dropped for non-payment.
Get my refund?
To determine if financial aid has been posted and a refund is due, students should check UAOnline as it contains the most up-to-date information. If the “Current Amount Due” shows a negative balance, some or all of the aid has been posted and a refund will be processed. Please note that the Business Office processes refunds as quickly as possible therefore it is unnecessary to contact the office to determine the status. Once the “Current Amount Due” shows a zero balance ($0), the refund has been processed.
Once processed, direct deposit refunds can take up to five (5) business days to reach a student’s bank account while printed checks can take up to two weeks. To receive your refund as quickly as possible, students should sign up for direct deposit.

get an estimate?
Just go to the estimate forms on our site and fill out a request. We will get a quote back to you.
decide which type of service to use?
We offer all kinds of graphic reproduction, from simple copies to full collor offset printing. Contact us for details and pricing. (907) 474-7316.
know what type of file to send for services?
Printing Services supports both Macintosh and PC platforms. We can accept PDF and native files from the Adobe Creative Suite and Microsoft Office.

assign the correct account code?
You will need to take into account: where the traveler is going to and coming from, the type of funding being used, and the program code associated with the Org.
know what Per Diem rate to use?
The Per Diem rate is determined by where the traveler is spending the night (where you lay your head). For the days that you are traveling to your destination or home, you must be in travel status for at least one hour to be authorized a particular quarter of Per Diem. For example, if you leave your house at or before 5am you are authorized a full day of Per Diem.
sign up for direct deposit?
Direct deposit for reimbursements or payments that are not payroll, is setup through UAOnline. After logging in select the Finance tab, then Direct Deposit Services, and finally First time setup of direct deposit. From here you will need your account number and routing number.
do a business comparison?
A business comparison is an itinerary that represents the trip if personal time was not included. This itinerary should be used on your TER so that it is clear that the expenses being claimed are reimbursable and not personal expenses. Per Diem should also be based off of the business comparison and not the travel that includes personal time.

