Location of Student Health and Counseling

2nd Floor of the Whitaker Bldg, it's the same building as fire and police dept and across from the bus turnaround.

Our address is:
612 N. Chandalar Drive,
PO Box 755580
Fairbanks, AK  99775-5580
phone: (907) 474-7043
Fax:  (907) 474-5777
email: uaf-sh-cc@alaska.edu 
Please do NOT use email for personal questions, refills or appointments, this should be done by phone or in person to maintain higher confidentiality.

Hours of Service for Eligible Students

Our regular hours during the academic year are: 8:00 am - 4:30 pm. Students that have paid the semester based health center fee of $135 are eligible for services. Students taking 9 or more credits in the classroom on the main campus are automatically assessed this fee. Students taking between 6-8 credits or less than 9 credits on the main campus (ex: web based classes) have the option of paying this fee if they would like to receive services at the student health center.Hours of service are from 8:00 am - 4:30 pm Monday - Friday. Closed weekends and UAF holidays.

Summer Semester health center fee is $70 and based on students taking 6 credit hours during the summer, or other eligibility criteria. (see summertime services)


Student Health and Counseling is now on Summer Hours. 8 am - 1 pm Monday thru Thursday, Closed Fridays and weekends.

The Student Health Center fee for summer is $70 and must be paid if students would like to receive continued services. Prescription refills still require 24 hour notice and should be picked up by 12:30 pm.

A Consent for release of information is required when requesting your records. Please allow 24 hours notice if you would like a copy of your records or need a prescription refilled.

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We DO NOT accept refills over email. Refill requests need to be made 24 hours in advance by the person the refill is for by calling 474-7043. Your name, student id#, medication & number of refills requested is necessary for us to handle your request promptly. Please provide a good call back phone number.
We require a 24 hour notice for copying and releasing medical records. Please keep this in mind if you need your medical records sent or need a copy for yourself. Releasing any medical records from our facility requires written consent for release with your signature.

Appointments rules:

We see students on an appointment basis. Our goal is to meet the medical and counseling needs of the UAF students and work with the student's schedule as much as we can. Students need to arrive 15 minutes prior to their appointment time. (ex: appt is at 9:00 am, student must arrive at 8:45 am) If your appointment is at 9:30 and you call and tell us you are going to be late, we will reschedule the appointment because you are already late. If students arrive 10 min late for an appointment, they will be rescheduled.
We are closed on weekends and follow the UAF Holiday closure schedule. There is a list on the Community Resources page for walk-in and after-hours clinics.

If you need to reschedule your appointment, please call us at 474-7043.

Student Health and Counseling Late policy

We understand that things come up from time to time but as a courtesy to
other students and in an effort to keepour staff from running behind schedule,
we have the following late policy.
Students that are 10 minutes late for a medical appointment will be rescheduled.

Students that are 15 minutes or more late for counseling appointments will have to reschedule
their counseling appointments with their counselors.

Please be sure we have your correct email address because email reminders are sent out in
advance and if you would like a text reminder, we also have that feature available.

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After-Hours Mental Health Service Now Offered

The UAF Student Health and Counseling Center now offers after-hours counseling services for students who need immediate mental health care.  The Center has employed a counseling service that has professional counselors on staff available to serve our students when we are closed which is evenings, weekends, and during university holidays.  To access the service, the student just needs to call our Center’s phone number, 474-7043 and follow the instructions for connecting to the service.  Rural Students, click on link for instructions on how to access after hours services:  http://www.uaf.edu/chc/counseling-services-1/rural-student-after-hours/

Because we are NOT a "walk-in" Clinic, we reserve "Same Day" appointments each day for acute care illnesses or acute injuries on our schedule. These "Same Day" appointments can not be released until 8:00 am in the morning, on a first come first serve basis. We do not open these times up in advance. An acute illness may consist of fever, vomiting or infection. Please be specific about your illness and its severity so we can ensure enough time for you and the medical provider.

These blocks of time have been specifically set aside for a same day illness.  If you cannot keep your appointment please call 474-7043 and cancel. If you fail to show up for your same day appointment there will be a $15 "No Show Fee" put on your student account.

See Community Resources link for after hours and weekend clinics available.


Please see Medical Services for our Walk-in Lab/Vaccine Hours

Effective 8/25/15, UAF will no longer be sponsoring a student health insurance plan except for International Students and Graduate Students who are RA’s or TA’s on a stipend. For information on obtaining a plan, see the Health Insurance Options link below. In addition, UAF will no longer require that students carry health insurance however it is strongly recommended.
Confused about Insurance? Please see some Health Insurance Options in the file below

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