Welcome to the UAF Student Health & Counseling Center
Student Health and Counseling is located on the 2nd floor of the Whitaker Building, which is the same building as Fire and Police, across from the bus turn around.
There is metered parking in front of the Whitaker Building and 2 parking spaces directly in front for Health & Counseling Clients.
Our address is:
612 N. Chandalar Drive, PO Box 755580
Fairbanks, AK 99775-5580
Phone: (907) 474-7043 Fax: (907) 474-5777
email address: uaf-sh-cc@alaska.edu Please do use email for personal questions, refills or appointments, this should be done by phone or in person.
SEMESTER INFO: Students pay $105 Health Center Fee per semester that is automatically assessed during fee payment at 9 credit hours or more.
The Health Center fee of $105 IS NOT insurance. This fee does not take the place of insurance nor does it provide such coverage. Medicines and lab tests are not covered by the Health Center fee so students may incurred small charges for these items. You must be taking 6 credit hours to be eligible for services. If you want Student Health Insurance you must ask to have it added to your account and pay through the UAF Business Office.
This fee determines that a student is eligible to receive services at the Student Health and Counseling Center. Medical and Counseling services are provided for students only. This fee covers 6 free counseling sessions per academic year and office visits.
Methods of payment we accept include Mastercard, Visa, credit & debit, checks, cash and Bear bucks
We see students on an appointment basis. Our goal is to meet the medical and counseling needs of the UAF students and work with the student's schedule as much as we can. We are closed on weekends and follow the UAF Holiday closure schedule. There is a list on the Community Resources page for walk-in and after-hours clinics.
Students need to arrive 15 minutes prior to their appointment time. (ex: appt is at 9:00 am, student must arrive at 8:45 am) Bring your Polar Express card for check-in. Students that arrive late for an appointment may need to reschedule.
If you need to reschedule your appointment, please call us at 474-7043.
Because we are NOT a "walk-in" Clinic, we designate "Same Day" appointment times for acute care illnesses or acute injuries on our schedule every day. These times open at 8:00 am, in the morning on a first come first serve basis. An acute illness may consist of fever, vomitting or infection. Please be specific about your illness and its severity so we can ensure enough time for you and the medical provider.
You must call at 8:00 am in the morning because these appointments are scheduled on a first come first serve basis. Our last scheduled appointment each day is 4:00 pm. There may be times when all of our same day appointments have been taken, when this happens we do our best to "work-in" students at the discretion of our medical providers. This is not always possible in the same day. The student can choose to use a facility in the community or be scheduled the following day if available.
We DO NOT accept refills over email. Refill requests need to be made in 24 hours in advance by the person the refill is for 474-7043. Your name, student id#, medication & number of refills requested is necessary for us to handle your request promptly. Please provide a good call back phone number.
REALLY IMPORTANT FOR PARENTS & STUDENTS
The FERPA consent for that parents sign to have access to student records IS NOT a medical consent form which is required by federal law. The HIPAA (Health Insurance Portability and Accountability Act of 1996 requires us to protect personal health information. Students 18 years of age and older must fill out a MEDICAL consent for release of information form at the Student Health and Counseling Center in order for our staff to communicate with parents. Please find necessary form below. Please see the tab: About Us for a copy of the Notice of Privacy Practices.
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Check out the Current Say Ah Article in the SunStar
written by Donna Patrick, ANP.
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