Frequently Asked Questions
Q: Is taking an online course the right thing for me?
A: Before you sign up for Alaska Master Gardener Online, you should feel comfortable navigating the Internet, using e-mail, and using basic programs such as Microsoft Word. Much of the Online Course uses pdfs so you should have a current version of Adobe Reader. Please do not sign up for this course if you are new to computers. You MUST have some computer experience before you take an online course. Students who have some computer background, but have never taken an online course, should review the Blackboard resources before you start the course. Their guides will help you navigate the Blackboard system.
Q: I don't want to take the Alaska Master Gardener Course Online, I want to take it in person.
A: To find out if a face-to-face Alaska Master Gardener Course is being offered where you live and when, contact the instructor closest to where you live. You can find their contact information here.
Q: I signed up for the Master Gardener Online Course, and haven't received any information.
A: Students will be automatically enrolled in the Alaska Master Gardener Course in Blackboard Learn If you are having trouble logging into Blackboard, then contact the Helpdesk for assistance by emailing: helpdesk@alaska.edu or calling (907) 450-8300. Also, please make sure your contact information is up to date in UAonline and be sure to check your new UAF email address (alaska.edu) as that is how we will be contacting you.
Q: What do I have to do for my “volunteer service”?
A: For more information on volunteering, go here.
Q: Where do I purchase the required text for the course?A: You can order Sustainable Gardening: The Alaska Master Gardener Manual by following this link.
Q. My username or password is not working.