NOTICE!!  The UAF Business Office will no longer give cash back or have checks available for pick-up during fee payment.

It is the policy of the UAF Business Office to process the Accounts Receivable refund code within 7-10 business days. The Business Office does not issue refund checks for amounts less than $10. It is your responsibility to check your account and contact the Business Office to receive your refund as cash or Bear Bucks. Due to increased volume during fee payment, this may take additional time.

Policies for specific refund types:

Direct Deposit
After the Business Office processes the A/R refund code, it takes 4-5 business days for the funds to be direct deposited into the account you specified for this purpose. If the account information is inaccurate and the refund cannot be processed, a check will be sent to your address of record. Please make sure we have your current mailing address in case this situation arises. You must log on to UAOnline to see your account information, as we do not have access to this information.

Personal Checks
If your tuition and fees were paid with a personal check, the refund will be processed no earlier than 30 days after your check has been deposited. The waiting period may be reduced by bringing proof that your check has cleared to the Business Office.

Credit Card 

If you used a credit card to pay tuition and fees, the card will be refunded up to the amount charged.  This applies to the following situations: dropping a class within the 100% to 50% refund dates, a class being closed or the granting of a refund by petition.

If you paid tuition through external sources such as financial aid, federal loans, scholarships or grants, your refund will be processed differently.  You will receive it through a paper check mailed to your current mailing address on file or through direct deposit, if you have chosen to set that up.

Your refund is subject to federal regulations.  If you received a refund due to dropped classes or a total withdrawal, you may no longer qualify to receive scholarships or financial aid.  In this case, the funds may be returned to the lender or grantor pursuant to all applicable rules and regulations.  Please check with the Financial Aid office for continued financial aid eligibility.

The Business Office now issues all refunds electronically or by mail. No refunds are available in person, although they may be applied to your PolarExpress card (once applied, the funds are non-refundable).