About the Bookstore
The Bookstore carries a wide variety of convenience and sundry supplies, snacks and beverages, school, office and Art supplies trade books, Alaska and UA Press books, magazines, greeting cards, insignia clothing, gifts and souvenirs. Bookstore operations have been provided under UAF Auxiliary & Business Services management since 2002.
The charge of the Bookstore is to ensure that all required course materials are in stock and available before the opening of each academic semester. Merchandise is to be of high quality, appropriate for the University marketplace and in consideration of the unique arctic environment Alaska provides to our Higher Education Community. Customer service is one of the highest priorities and Bookstore management and staff make every effort to insure progressive and sustained quality of services to all customers.
The store annual activities include seasonal sales events (e.g. holiday sales, the customer appreciation sale, graduation services), collaborating with local businesses to provide prizes (e.g. bikes and ski packages and miscellaneous small items) during buyback, charity drives (both clothing and food related) and providing text service via an online presence. The Bookstore has developed partnerships with faculty enabling them to re-adopt books for a longer period allowing the Bookstore to save students money.
Mission Statement
The mission of the University of Alaska Fairbanks Bookstore is to support and enhance the educational experience while promoting the uniqueness of “America’s Arctic University”. The Bookstore will strive to provide the best products, value and services available in Alaska for Higher Education. The store will strive to provide exemplary customer service with appropriate goods and services at competitive prices. The Bookstore is committed to maintain a clean and well-organized marketplace staffed with knowledgeable and courteous employees. The Bookstore will be self-funded, fiscally accountable and financially responsible.
The customer-driven Bookstore mission is embodied in the slogan “More Than Just a Bookstore”.
Organization
The UAF Bookstore is operated by UAF Auxiliary & Business Services UAF Administrative Services
Since fall of 2003, the mandate of UAF Auxiliary and Business Services (AUXBUS) was to maximize efficiencies of separate auxiliary and recharge units through consolidation of management practices and business procedures. The new organization, reporting to the office of the Vice Chancellor of Administrative Services, was tasked with solidifying similar enterprises under one common organizational philosophy, developing more cost efficient methods in overall operations and establishing common and shared business standards amongst these units to yield better financial and programmatic performance.
The units of UAF AUXBUS provide a wide range of services and products to enhance the educational experience and campus life to a large customer base which includes departments, students, faculty, staff, alumni, parents and visitors. UAF AUXBUS is comprised of four primary business areas: Bookstore; Printing Services & Copy Pool; PolarExpress One-Card program; and Dining Services (including vending).
While each business function is dedicated to fulfilling a specific need, the compulsory thread throughout each program is a unified organizational structure. This structure is charged with providing high quality products and credible efficient services at the best education pricing and value available.