Nanook Parents' FAQs
1. What do I do if I can't contact my student?
While UAF is not able to give out personal information about a student to anyone (rules can be found at www.uaf.edu/catalog/current/academics/regs3.html#Information_Release)--even parents--you can still ask the university to help contact your son or daughter. If you need assistance, please contact Student and Enrollment Services at (907) 474-7317 or online at www.uaf.edu/ses/aboutus/.
2. What are students' biggest adjustments during the first year?
Homesickness and leaving the family behind are challenges for students during their first year. Students say it helps if family members keep in close contact by phone and e-mail as well as by sending care packages and letters. Another adjustment is having a roommate and all aspects of sharing space--especially if a student is accustomed to having his or her own bedroom. The academic pace can also be an adjustment and can be more competitive than high school. Finally, going home again can be challenging because everyone has changed--your student, family and friends as well as the community.
3. Does my student need his or her own computer?
Many students choose to bring a computer when they come to college. The dorm rooms have Ethernet connections and Internet access. While a personal computer is convenient, students can be just as successful if they don't have a computer of their own. There are several computer labs on campus for students to use. Some labs are open 24 hours a day, seven days a week. Use of the computer labs is covered by student fees. UAF students can get discounts on software and hardware through the UAF bookstore.
4. How do I get a copy of my student's grades?
Under the Family Educational Rights and Privacy Act (FERPA), UAF cannot release students' grades to their parents. A UAF student is entitled to review his or her academic records. Grades are available through UAOnline.
Except for directory information, no personally identifiable information, including grades, is disclosed to individuals or agencies outside UAF without written permission from the student or as otherwise permitted by FERPA. The university's policies regarding access to student records under ferpa are available at www.uaf.edu/reg/ferpa/.
5. How do I mail a package to my student?
If your student lives on campus, he or she should get a post office box from the UAF Post Office. Packages can be sent using the following address:
Student Name
UAF
PO BOX 75_______
Fairbanks, AK 99775-_______
6. How do I reach my student in case of an emergency?
If an emergency arises and you cannot reach your student in his or her room, you may contact the UAF Police Department at (907) 474-7721, or the vice chancellor for Student and Enrollment Services at (907) 474-7317 for help in reaching your student.